Terms and Conditions
Welcome to Fegum.
By accessing or using our website, you agree to comply with the following Terms & Conditions.
Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, placing an order, or interacting with any part of Fegum’s services, you confirm that you agree to these Terms & Conditions, our Privacy Policy, and all other policies displayed on the website.
If you do not agree, please do not use the website.
2. Use of the Website
You agree to use our website for lawful purposes only. You must not:
- Attempt to hack, harm, or disrupt the website
- Use false information or impersonate another person
- Misuse any content or intellectual property from our website
- Conduct any activity that can harm Fegum’s reputation or business
3. Product Information
We aim to display accurate product details, images, and pricing.
However:
- Colors may vary slightly due to screen settings
- Product dimensions may have minor variations
- Availability of items may change without notice
We reserve the right to update, correct, or modify product information anytime.
4. Pricing & Payment
- All prices listed on our website are final and include applicable charges unless stated otherwise.
- We may change product prices at any time without prior notice.
- Payment must be completed using the available secure payment methods.
Orders are only confirmed after successful payment (for prepaid orders) or after customer verification (for COD orders).
5. Order Confirmation & Cancellation
Fegum reserves the right to cancel any order if:
- The product is out of stock
- The payment is incomplete or flagged as suspicious
- Incorrect address or contact information is provided
- Fraudulent activity is suspected
Customers may cancel their order before shipment.
Once shipped, cancellation is no longer possible.
6. Shipping & Delivery
- Delivery times vary based on location and courier service.
- Unexpected delays may occur due to transport issues, weather, or courier limitations.
- Fegum will not be held responsible for delays caused by third-party courier companies.
Shipping Policy is detailed separately on our website.
7. Returns & Refunds
Our Return & Refund Policy applies to all purchases made from Fegum.
Eligibility includes receiving damaged, defective, or wrong items.
Customers must follow the return procedure described in our policy.
Refund processing typically takes 3–7 working days after approval.
8. Intellectual Property Rights
All content on the website — including logos, text, images, graphics, product descriptions, videos, and layout — is the property of Fegum.
You may not:
- Copy
- Reproduce
- Distribute
- Modify
- Use for commercial purposes
— without written permission from Fegum.
9. Limitations of Liability
Fegum is not responsible for:
- Delays caused by courier partners
- Misuse of products by customers
- Third-party website links or external content
- Minor variations in product color/size
- Service interruptions due to maintenance or technical issues
In no event shall Fegum be liable for any indirect or accidental damages.
10. User Accounts & Security
If you create an account on our website:
- You are responsible for keeping your password confidential
- You must notify us immediately if you suspect unauthorized access
- Fegum may suspend accounts involved in suspicious activities
11. Third-Party Services
We may use third-party companies for:
- Payment processing
- Delivery services
- Website analytics
- Marketing tools
These third parties follow their own policies, which we do not control.
12. Changes to Terms & Conditions
Fegum may modify or update these Terms & Conditions at any time.
Changes will be posted with a revised date.
Continued use of the website implies acceptance of updated terms.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Email: support@fegum.com
Phone: +15054413471
Address: 1209 MOUNTAIN ROAD PL NE STE 7163, ALBUQUERQUE, NM, 87110, USA